ESN validation
- (Select [OTHERS] on the [Setup] menu.
- And then Select [Netflix] on the [OTHERS] menu.
- And then Check [Netflix ESN].)
Does it begin with “LGE-XXXXX-” followed by “8-digit” ? Example ) BD572 : LGE-BD572-BD592 : LGE-BD592-BD561 : LGE-BD561-HB905 : LGE-HB905-HB965 : LGE-HB965- | NO | If not, the set has a bad ESN (It should not happen) -> replace the player |
YES [Select [Streaming] on the [Home] menu.] Is it activated successfully? | NO | This means that ESN is valid. |
YES | ||
Is Netflix server OK? | NO | If Netflix Server is dead, activation fails even if the ESN is valid. |
YES | ||
Netflix server is OK, but fails in activation. | NO | Call Netflix Customer Support and check that this ESN added to the Netflix DB |
 |
LESS BANDWIDTH & RESOLUTION
The Quality indicator during movie retrieval corresponds to the following bandwidth requirements:
- 1.0 Mbps
- 1.5 Mbps
- 2.6 Mbps
- Best quality is 3.8 Mbps
Do you have adequate broadband connection speed | NO | Recommend a minimum connection speed of 1.5Mbps. For the best quality picture, a connection speed of 4.0Mbps is required. |
YES | ||
Do not have any other online activity on your network | NO | Your connection may be affected by other activity on your network, such as on-line gaming, file sharing or other video streaming. |
YES | ||
Test your bandwidth | NO | You can test your bandwidth at one of these sites: http://www.speakeasy.net/speedtest/ http://www.speedtest.net/ If you are getting less bandwidth than xpected, you should contact your ISP to troubleshoot. |
