Asia, China, America and Europe Models
KLV-28R412B KLV-32R412B KDL-32R430B KLV-40R472B KDL-40RM10B KLV-48R472BKLV-32R422B KDL-32R433B KLV-40R482B KDL-48R470B
KLV-32R426B KDL-32R435B KDL-40R450B KDL-48R473B
KLV-32R482B KDL-32RM5B KDL-40R453B KDL-48R475B
KDL-32R410B KDL-40R455B KDL-48R480B
KDL-32R413B KDL-40R470B KDL-48R485B
KDL-32R415B KDL-40R473B
KDL-32R420B KDL-40R475B
KDL-32R423B KDL-40R477B
KDL-32R424B KDL-40R478B
KDL-32R425B KDL-40R480B
KDL-32R427B KDL-40R483B
KDL-32R428B KDL-40R485B
SERVICE ADJUSTMENTS
Accessing Service Mode
1) Go to TV standby condition by remote commander.
2) Press “i+ (info)”, “5”, “Volume +” then “TV power” on remote.
3) You can see Service Mode on display.
Accessing Self Diagnostic History
1) Press (+) (Enter) button on Remote to enter Self Check Mode.
1) Press (+) (Enter) button on Remote to enter Self Check Mode.
Accessing Self Diagnostic Menu
1) Go to TV standby condition by remote commander.
2) Press “i+ (info)”, “5”, “Volume -” then “TV power” on remote.
3) To Exit – Press Power Off & On.
1) Go to TV standby condition by remote commander.
2) Press “i+ (info)”, “5”, “Volume -” then “TV power” on remote.
3) To Exit – Press Power Off & On.
Remote function
Error history clear : <8> -> <0>
Panel operation time clear: <7> -> <0>Error history clear : <8> -> <0>
Accessing Serial Number Edit
1) Press button on Remote to edit Serial Number
2) Press (UP) or (DN) button to select number [The font color of YES is change to black when it is selected]
3) Serial Number can be set ONLY ONCE. |
After user input data , press <Enter>. |
Pop dialog will appear to inform user to confirm data. |
Select YES if input data is correct.
Select NO if input data is incorrect.
Press <Enter> to save answer.
Select NO if input data is incorrect.
Press <Enter> to save answer.
Note: The font color of YES is change to black when it is selected.
4) If YES is selected, the input data is saved into EEPROM.
SERIAL NUMBER EDIT is grayed out and the serial number that has been input is displayed.
[The font color of SERIAL NUMBER is change to orange after YES is selected.]
5) If NO is selected, the input data is not saved into EEPROM.
The serial number that has been input is displayed.
User can still edit the Serial Number
The serial number that has been input is displayed.
User can still edit the Serial Number
Note: The font color of NO is change to black when it is selected
Note: The font color of SERIAL NUMBER is white after NO is selected.
Accessing Model Name Edit
1) Press the (Right) button on Remote to edit Model Name.
2) Press (UP) or (DN) button on Remote to select character.
3) Model Name can be set ONLY ONCE.
After user input data , press <Enter>.
Pop dialog will appear to inform user to confirm data.
Press (Left) or (Right) button to select YES or NO.
Select YES if input data is correct.
Select NO if input data is incorrect.
Press <Enter> to save answer.
After user input data , press <Enter>.
Pop dialog will appear to inform user to confirm data.
Press (Left) or (Right) button to select YES or NO.
Select YES if input data is correct.
Select NO if input data is incorrect.
Press <Enter> to save answer.
Note : The font color of YES is change to black when it is selected.
4) If YES is selected, the input data is saved into EEPROM.
Model Name EDIT is grayed out and the model name that has been input is displayed.
User will not able to edit anymore.
Note : The font color of MODEL NAME is change to orange after YES is selected.
5) If NO is selected, the input data is not saved into EEPROM.
![]()
The model name that has been input is displayed.
User can still edit the Model Name.
Note: The font color of NO is change to black when it is selected.
Note : The font color of MODEL NAME is white after NO is selected.
How to update TV Software
1) Download TV firmware image from Server in each region
(filename: sony_fwboot_2014_<Version>_<Dest_ID>.zip)
(filename: sony_fwboot_2014_<Version>_<Dest_ID>.zip)
2. Extract TV firmware image and you will get 2files.
(sony_fw_2014_<Version>_<Dest_ID>.pkg & sony_boot_2014_<Version>_<Dest_ID>.bin)
3. Copy sony_fw_2014_<Version>_<Dest_ID>.pkg file to the root directory of USB pen drive.
(sony_fw_2014_<Version>_<Dest_ID>.pkg & sony_boot_2014_<Version>_<Dest_ID>.bin)
3. Copy sony_fw_2014_<Version>_<Dest_ID>.pkg file to the root directory of USB pen drive.
4. Insert USB pen drive to USB port of TV
5. Pull Out the AC plug and wait 10 second (considering the charge of AC adaptor).
6. Insert the AC plug
7. Press <Power> Key to turn on the TV. Confirm LED under SONY logo, it turn to GREEN.
After 20-30 seconds, the LED is turn to Amber and blink.
LED blinking indicates “Under SW Update”.
IMPORTANT NOTE: DO NOT PULL OUT THE AC PLUG DURING THIS STATE.
9. After 1-2 minutes, LED blinking will finish. Please press <Power> key.
If “SONY” Logo displays the screen and LED is turn to GREEN, Software update is success.
10. Pull out the USB pen drive from TV.
If “SONY” Logo displays the screen and LED is turn to GREEN, Software update is success.
10. Pull out the USB pen drive from TV.
11. TV on standby and Enter Service Mode. Press “i+ (info)”, “5”, “Volume +” then “TV power” on remote.
12. Select “Status Information” item and Press <Enter> key.
13. Confirm SW, NVM, Boot, Panel ID, PQ, AQ, Wi-Fi(*1) Version.
12. Select “Status Information” item and Press <Enter> key.
13. Confirm SW, NVM, Boot, Panel ID, PQ, AQ, Wi-Fi(*1) Version.
14. Press <Return> to back Service Mode Menu.
15. Select “UART Selection” by ↑↓ key, and select “No log” item by ←→ Key and press <Enter> key for Selection.
16. Pull Out the AC plug and wait 10 second (considering the charge of AC adaptor).
17. Insert the AC plug.
18. Press <Power> Key to turn on the TV.
15. Select “UART Selection” by ↑↓ key, and select “No log” item by ←→ Key and press <Enter> key for Selection.
16. Pull Out the AC plug and wait 10 second (considering the charge of AC adaptor).
17. Insert the AC plug.
18. Press <Power> Key to turn on the TV.
LED Blinking Pattern
When safety shutdown occurs, Standby LED display reports the cause by using the lightning patterns as indicated below.
Example: The figure above shows LED display when SHUTDOWN is caused by Audio Error. It repeats flashing for a specified number of times in 0.5sec/cycle and has a 3 seconds interval of lighting off.
Note that a 3 seconds interval of lighting off is fixed regardless of abnormal state types.
Second possible defective part
