- The unit does not turn on when I press the Power button on the remote control.
| - Check to see if the power cord is connected.
- Confirm that the Device Selection of the remote control is set to TV.
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- A normal broadcast is not displayed.
| - Check to see if the antenna cable has been properly connected. Aerial IN 1: Normal/Cable/DTV, Aerial IN 2: DTV only
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- Digital broadcast is not displayed
| - Check that the aerial for receiving digital broadcasts (UHF aerial) has been installed. When watching cable TV, check that your cable TV service provider transmits digital broadcasts.
- Check to see if the aerial cable is properly connected. Aerial IN 1: Normal/Cable/DTV, Aerial IN 2: DTV only
- Run Auto Scan
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- Cable broadcasting does not work
| - Install a satellite antenna (Parabola) and connect it to the TV
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- Satellite broadcasting does not work
| - Subscribe to a local cable broadcasting firm and get support.
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- The remote control does not work
| - Press the Select Device button to select the TV or external device.
- Replace the battery of the remote control with a new one.
- Insert the battery making sure the polarity (+,-) is correct.
- Check if the angle or the distance is sufficient, or if there is any interference between the product and the remote control.
- Make sure the user has pressed the correct button.
- To avoid direct sunlight to the receiving panel of the TV, remove any indoor lighting or change the location of the TV.
- Check if the power switch at the back left of the TV is turned on.
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- Cannot change the channel with the remote control.
| - Press the Select Device button to select the TV.
- Change the channel using the remote control of the cable or satellite receiver
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- Cannot select an A/V channel.
| - Press the TV/AV button and check if the AV item is grayed out. When the AV item is grayed out, you cannot select an A/V channel. Check if the connector is properly connected
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| - Check if the menu is grayed out. If a menu is grayed out, it cannot be selected.
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- The screen is black and there is no sound
| - Check if the power cord is properly connected.
- Turn on the power.
- Select an AV channel that corresponds to the external device.
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- Only the screen is blank/it is dark or too bright.
| - Adjust the screen brightness.
- If the screen is too dark, check to see if Power Saving Mode is set to "Super Power Saving". Although Super Power Saving Mode consumes less power than Standard Mode, Super Power Saving Mode may have the screen dark.
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- The screen is blue/the external channel is not displayed.
| - Check if the connector is properly installed.
- Select an AV channel that corresponds to the external device.
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- The screen overlaps (double/triple).
| - Check if the antenna is properly installed.
- Adjust the position, angle or direction of the antenna.
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- The screen is snowy or unclear. The picture quality gets worse when it is windy
| - Check if the antenna has been bent or moved by the wind.
- Check the antenna for its lifetime. (Normally 3 - 5 years, 1-2 years near the coast)
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- Dotted or semi-dotted lines are displayed on the screen.
| - Install the antenna as far away from the road as possible
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èThe screen is black and white. | èAdjust the color density. èCheck if the connector is properly installed
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- The colors of the screen are odd/strange
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- Unusual lines appear on the screen.
| - Keep the antenna away from the power cord or connectors if possible
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- Unusual lines appear on the screen when watching on
| - Keep the video player as far away from the TV as possible.
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- There is no picture on the screen when I have connected to another device through the Monitor OUT port
| - A video signal is only output through the Monitor OUT port when the current input mode is TV (analog broadcast), External In or S-VIDEO. Check that the current mode is one of the above
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- A boundary appears on the screen.
| - Displaying a still picture on the screen may permanently damage the PDP panel.
- A boundary may appear due to the difference in the transparency of the panel when watching the picture in the 4:3 aspect ratio for a long time and the picture in the left, right and center screens is a still image.
- A boundary may appear when watching a still picture from a DVD player or a video game console on the screen for a long time
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- An after-image remains on the screen.
| - Due to the nature of PDP TVs, partial after-images may appear if a still picture is displayed for a certain period of time after connecting a video game console or a computer. This is caused by brightness deterioration due to the storage effect of the panel, and to prevent this from happening, we recommend you reduce 'brightness' and 'contrast'.
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- A "snapping" sound is emitted from the product.
| - This sound may be heard when the product chassis shrinks or expands due to the surrounding humidity or temperature change. This sound does not indicate a problem and there is no need to worry
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- There is noise from the product.
| - A PDP TV may produce sound at a certain level when operating the fan to cool its internal temperature. In addition, since the high-speed switching circuit and the high current may produce noise depending on the screen brightness change, a PDP TV produces more noise than a conventional CRT TV.
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- Cannot change the resolution.
| - Update the driver of the graphics card with the latest version.
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- Letters are not properly displayed.
| - Set the resolution lower than the current one. (e.g. 1024×768 => 640×480)
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| - Since a PDP TV displays a picture on the screen by discharging plasma, operating for a long time may introduce heat onto the panel. The internal heat of the panel is sent to the vent on the upper part of the product, and users must take care not to touch the hot air from the vent. The heat from the PDP TV does not indicate a defect or problem
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