ERROR CODESE0.1à Excessive Heater Energy Try another predict cycle. If the problem persists replace the probe or contact Welch Allyn Customer Care.
E0.2 à A/D Measurement out of range error. Make sure the temperature is within the operating range of 50ºF/10ºC and 104ºF/40ºC If the problem persists replace the probe or contact Welch Allyn Customer Care.
E0.4 àProbe Over Temperature (110ºF/43.3ºC). Make sure the tip temperature is below 110ºF/43.3ºC. If the problem persists replace the probe or contact Welch Allyn Customer Care.
E0.5 à No Probe Temperature Rise. (The heater has no effect.). Try another predict cycle. If the problem persists replace the probe or contact Welch Allyn Customer Care.
E0.6 àProbe EEPROM read failure. (Bad EEPROM handshake.). Verify the batteries are fresh. If the problem persists replace the probe.
E0.7 àProbe EEPROM is un-initialized. Verify that the batteries are fresh. If the problem persists replace the probe.
E0.8 àEEPROM CRC Failure (EEPROM is corrupted.). Verify that the batteries are fresh. If the problem persists contact Welch Allyn Customer Care.
E0.9 àBad probe calibration. Replace with a calibrated probe.
E4.0 à PTB measurement out of range. Try another predict cycle. If the problem persists contact Welch Allyn Customer Care.
E4.1 àRCAL measurement out of range. Try another predict cycle. If the problem persists contact Welch Allyn Customer Care.
E4.2 àReference power supply malfunction. If the problem persists contact Welch Allyn Customer Care.
E4.3 àDevice EEPROM save failure. Verify that the batteries are fresh. If the problem persists contact Welch Allyn Customer Care.
E4.4 àDevice EEPROM starting handshake failure. Verify that the batteries are fresh. If the problem persists contact Welch Allyn Customer Care.
E4.5 àDevice EEPROM response failure. Verify that the batteries are fresh. If the problem persists contact Welch Allyn Customer Care.
E4.6 àTransmit failure to the Device EEPROM. Verify that the batteries are fresh. If the problem persists contact Welch Allyn Customer Care.
E4.7 àCan’t initialize the device EEPROM. If the problem persists contact Welch Allyn Customer Care.
E4.8 àDevice was not calibrated Replace the device with a calibrated device.
E5.0 àHeater is not working properly. Try another cycle. If the problem persists contact Welch Allyn Customer Care.
E5.2 àHeater fail-safe failure. Contact Welch Allyn Customer Care.
23 àHost Interface Error Try another predict cycle. If the problem persists contact Welch Allyn Customer Care.
26 àInvalid SureTemp mode Try another predict cycle. If the problem persists contact Welch Allyn Customer Care.
29 àBattery Voltage Is Not Set Try another predict cycle. If the problem persists contact Welch Allyn Customer Care.
30 àPrediction mode Is Not Set Try another predict cycle. If the problem persists contact Welch Allyn Customer Care.
71 àDevice EEPROM acquire failure. Try another predict cycle. If the problem persists contact Welch Allyn Customer Care.
72 àDevice EEPROM release failure. Try another predict cycle. If the problem persists contact Welch Allyn Customer Care.
73 àDEVICES EEPROM invalid pointer failure. Try another predict cycle. If the problem persists contact Welch Allyn Customer Care.
b^ àBattery voltage too high. Replace the batteries with batteries that provide less then 5.50 volts to the SureTemp Plus.
bv àBattery voltage too low. Replace the batteries with new batteries. If problem does not go away and the batteries are known as good (>= 3.1 volts applied) contact Welch Allyn Customer Care.
A^! àAmbient temperature too high. Move into an area where the temperature is between 50ºF/10ºC and 110ºF/43.3ºC and allow the thermometer to stabilize to ambient temperature. If problem persists replace the probe or contact Welch Allyn Customer Care.
Av! àAmbient temperature too low. Move into an area where the temperature is between 50ºF/10ºC and 110ºF/43.3ºC. If the problem persists replace the probe or contact Welch Allyn Customer Care. Patient Temperature out of range. < 80ºF/26.7ºC or > 110ºF/43.3ºC. Make sure the probe is positioned properly within the patient body site, with good tissue contact, and/or verify the patient's temperature is in the range. Try another temperature cycle with the probe positioned properly. If the problem persists, replace the probe or contact Welch Allyn Customer Care.
Instrument Errors
Instrument Circuitry errors are generated from internal test failures. Instrument errors are displayed as an instrument with an X through it and an error code in the temperature field. In most cases this will represent a broken instrument that needs replacing and the code will tell what error was detected.
Probe Errors
The probe or probe connector can generate errors. Probe errors are displayed as a probe with an X through it and an error code in the temperature field. In most cases this will represent a broken probe that needs replacing and the code will tell what error was detected. Temperature measuring is prohibited until the error is cleared.
Patient Temperature Out of Range
Patient Temperature Out of Range errors occur when the patient temperature is above 110.0° F or below 80.0° F. During this error, the entire body (head, torso, and legs) displays by blinking with a solid up or down arrow and a thermometer bulb.
Ambient Temperature Out of Range
Ambient Temperature errors occur when the ambient probe temperature is above 104.0° F or below 50.0° F. During an ambient temperature error, the display in the temperature number field shows a capital “A” followed by a blinking up or down arrow and a blinking thermometer bulb.
